Sam consistently brings flexibility, creative problem solving, genuine care, and a good sense of humor each day. She is dependable, consistently ready to step in to help maintain safety and well-being, and works to help improve staff morale as well as advancing her training.
She has a solid understanding of dementia and the needs of people with memory care challenges, and uses her knowledge to communicate effectively. She takes the time to know individuals and their families, understanding the importance of knowing each person as someone with unique needs and talents, and works to meet them where they are, helping them to find a sense of belonging and purpose.
Sam demonstrates genuine concern for the well-being and happiness (of her clients)… Her commitment to enhancing the quality of life is admirable. She brings joy and warmth with her and is a pleasure to work with.